Billing in Timequip is managed at the account level. A subscription controls plan, seat limits, billing status, renewal state, and payment recovery for the whole account.
Who can manage billing?
Only the account Owner can change billing or start checkout. Admins and Members may see billing status when it affects work, but they cannot manage the subscription. See Account Roles: Owner, Admin, Member.
Plans and seats
Plans define user limits. Seat usage includes active account members and pending invitations. If an account reaches its seat limit, remove unused members or invitations, or upgrade before inviting more users.
Payment status
- Active: The account is operational.
- Past due: Payment needs attention. New projects, tasks, comments, time logs, and invitations may be restricted.
- Blocked: Access is blocked until payment is restored.
- Canceled: Auto-renew is disabled, and access remains available until the paid period ends.
Restore access
If billing prevents work, start with Troubleshooting Billing Restrictions. To keep user access clean, review account members as described in Creating Your First Account.